Questions, answered.
Everything in one place, from booking a ride to running a contract. Each service and audience page also has its own focused FAQ.
FAQ
WHC Worldwide
What is WHC Worldwide?
WHC Worldwide, LLC is a privately held ground transportation holding company headquartered in Kansas City, Missouri. It is the parent of zTrip, SuperShuttle Express, Execucar, and zDryve, and moves more than 22 million trips a year across 38 cities in 20 states.
What brands does WHC Worldwide own?
Four operating brands: zTrip for taxi and rideshare, SuperShuttle Express for airport vans, Execucar for executive black car, and zDryve for driver vehicle rental.
When did WHC Worldwide acquire zTrip?
In September 2019. zTrip has since grown into the largest national taxi company in the United States.
Who leads WHC Worldwide?
Chief Executive Officer Bill George, who has nearly 40 years in the industry and has overseen approximately 60 acquisitions.
Where is WHC Worldwide headquartered?
Kansas City, Missouri, with operations across 38 cities in 20 states.
FAQ
Booking & Riders
How do I book a ride?
Book with the brand that fits your trip: zTrip for everyday taxi and rideshare, SuperShuttle Express for airport vans, and Execucar for executive black car. Each brand has its own app and booking line.
Which brand should I use for the airport?
SuperShuttle Express for shared-ride vans and private airport sedans, Execucar for executive black car, or zTrip for an on-demand metered taxi.
Does zTrip serve my city?
zTrip operates in 38 cities across 20 states. Check the zTrip app or ztrip.com for your market.
Can I book a taxi by phone?
Yes. zTrip rides can be booked in the app, by phone, or hailed at the curb, on demand or scheduled ahead, with 24/7 dispatch.
I left something in the car or have a billing question. Who do I contact?
Reach us through the contact page and we will route you to the right brand's support team.
FAQ
Driver Partners
How do I start driving with WHC Worldwide?
Apply through the operating brand that fits you: zTrip for taxi and contract routes, SuperShuttle Express for airport vans, or Execucar for executive black car.
Do I need my own car to drive?
No. If you do not have a vehicle, zDryve rents fully insured, ready-to-drive vehicles for a flexible term, from a week to long-term, so you can earn on the platforms you already use.
What driver pathways are available?
Lease, contract, and W2 pathways across taxi, airport, executive, and contract transit, in 38 cities across 20 states.
Are there predictable schedules or benefits?
Contract routes such as ADA paratransit, NEMT, student transport, and employee shuttle offer W2 roles with predictable schedules. Taxi and rideshare let you set your own hours.
FAQ
What We Offer
What transportation services does WHC Worldwide offer?
Taxi and rideshare, airport transportation, executive black car, paratransit and NEMT, student transportation, contract transit, employee shuttle, fleet management, and fleet vehicle sales, operated primarily through zTrip.
Who operates WHC Worldwide's services?
Most services run on zTrip, the largest taxi and for-hire network in the US. SuperShuttle Express handles airport, Execucar delivers executive black car, and zDryve provides driver vehicle rental.
Does WHC Worldwide hold government, ADA, and Medicaid contracts?
Yes. WHC operates ADA paratransit, Medicaid NEMT, dialysis routes, fixed-route and microtransit service, and student transportation under municipal and agency contracts.
Do you offer wheelchair-accessible vehicles?
Yes. zTrip runs wheelchair-accessible vehicles in markets where service requires, with drivers trained on securement and mobility-device handling.
Can my company set up a corporate account?
Yes. zTrip offers centralized billing for corporate accounts, hotels, hospitals, and government voucher programs, with one invoice, full ride detail, and monthly reporting.
How do I request a proposal or capability brief?
Use the contact page to reach the team for RFPs, capability briefs, and corporate inquiries.
FAQ
Who We Serve
Can cities and transit agencies contract WHC for paratransit or fixed-route service?
Yes. WHC provides ADA complementary paratransit, microtransit, fixed-route, and capacity-backstop service, and responds to municipal RFPs nationwide.
What healthcare transportation does WHC provide?
Non-emergency medical transportation including discharge transport, dialysis routes, Medicaid and MCO trips, and outpatient and behavioral health transportation, with HIPAA-trained drivers and dispatchers.
Does WHC handle student and school transportation?
Yes. Daily home-to-school routes, special needs and ADA paratransit, athletics and field trips, and network fulfillment for districts that need a vetted fleet partner.
What does WHC offer corporate and university clients?
Employee and campus shuttles, corporate ground transportation, and visitor and event transportation, with one account across zTrip, Execucar, and SuperShuttle Express.
FAQ
Safety, Compliance & Reporting
How are WHC drivers vetted?
Multi-state background checks, FBI fingerprinting where required, motor vehicle record review, and drug screening on hire and at random.
Is your service HIPAA compliant for patient transport?
Yes. Drivers and dispatchers complete HIPAA training, BAA templates are ready, and the PHI handling policy is kept current.
What insurance does WHC carry?
Commercial auto coverage scaled to passenger transport, with certificates and additional-insured endorsements provided per contract.
What reporting do you provide to contract partners?
On-time performance, missed-trip and no-show analysis, and KPIs formatted to each contract's specification, with real-time visibility where specified.